“We arrange all types of domestic and international travel, from hotel and resort accommodations to air and ground transportation, including car rental needs and tour packages,” said Lisa Levasseur, owner/operator. “We handle all aspects of travel.”
“We provide assistance with insurance protection, passport and visa applications, inoculation procedures and other foreign travel requirements,” she said.
Located at 493 Main St., Presque Isle, Crown Travel has knowledgeable staff ready to help.
“I have two full-time and two part-time employees. Glori Coty has been with Crown 15 years; Lindsey Francis, one year; and Susan Johnston is currently training with us. We stay on top of the travel industry so you don’t have to,” said Levasseur.
Levasseur said with the overwhelming sources for travel information, like the Internet, newspapers and television, it’s no wonder consumers are confused.
“That’s why the services of a professional travel consultant are more valuable than ever. We offer convenient, one-stop shopping – handle all aspects of a trip, air tickets, lodging, transportation, tours and more,” she said.
“The best thing an agent can do is match up a traveler with the vacation or flight schedule right for them. The professional travel consultant builds relationships with their clients to learn their interests and lifestyles, as well as their dispositions,” said Levasseur.
Staff also serves as consumer advocates.
“If you should have a problem, we can act on your behalf to see proper restitution is made. We are constantly communicating with the travel community, giving you the most up-to-date info on airlines, hotels, car rentals, travel visas and other travel-related services,” said Levasseur.
The secret for Crown’s success is staff’s ability to change and stay current with the ever-changing industry, offering customers quality service.
“Service and knowledge of the travel industry keeps customers coming back,” she said.
“Travel agents are the only unbiased professionals who can sort through nearly 100,000 daily changes in airfares alone. Experience, constant industry interaction and computer reservation systems make travel agents the only source savvy enough to engineer a relaxing trip out of the fluctuating complexities of travel offerings,” said Levasseur.
