The customer always comes first at Progressive Realty

10 years ago

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Houlton to Long Lake and everywhere in-between, folks come to Progressive Realty to make the most significant sales of their lives.
Just like each customer, every residential and commercial property has its own personality and style; the dedicated crew at Progressive Realty use their expertise to pair buyers with just the right buildings and homes, which they’ve done for nearly 25 years.
“We always put the customer first,” said Progressive Realty Owner Cathy Duffy-Cullins.
There are five friendly faces at Progressive Realty ready to go above and beyond for the customer, and they each bring their unique styles to The County’s real estate market.
“We work great as a team, and we’re always on-call,” Cathy emphasized.
Buying and selling a home can be a stressful time, but the experience Progressive’s caring staff brings to the process helps ease a lot of those concerns. They’ve helped customers pack up boxes, paint walls — even cut the grass to help lessen the load for those selling their homes and businesses, and that level of compassionate dedication keeps their mailbox filled with Christmas cards every December from customers who’ve long since moved away.
Cathy bought her own home, nervously, about seven years ago and empathizes with folks looking for just the right place, and she understands the concerns people have when it comes to selling their family home.
“It’s not about selling a house, it’s about making a home,” Cathy said. “It’s often the biggest purchase of their life and it’s a very important event.”
With a long history of going the extra mile for customers, word of mouth often precedes the business and, resultantly, it’s been a busy year for Pro-gressive; they’ve sold 61 homes since January.
“And we’ve got more coming,” Cathy added. “Fall is our busiest time.”
Cathy has a diverse group of listings appealing to all sizes, price ranges and styles — including one iconic piece of history.
Officials with the Unitarian Universalist Church in Caribou contacted Cathy and Progressive Realty earlier this year to sell the very first meeting house ever constructed in Caribou.
“I have a had a few showings on it, but it’s going to take the right person to buy the church,” Cathy said. She’s lived in the area all her life, and the history of the landmark property is important to her as well as the church’s congregation. “I do believe, in time, it will sell to the right person.”
A trusted realtor in Aroostook County, it’s Progressive Realty’s compassion and determination that has allowed the business to expand its volume and connect people with their perfect properties.
Cathy said that sometimes a customer needs to see 27 houses before they can make a decision, while others find their dream house on the very first visit.
“I always tell them that when they walk into the right house, they’ll know,” she explained.
Progressive Realty customers repeatedly share with Cathy how that right-fit approach to sales keeps the home-buying experience enjoyable — not a stressful burden.
“They know we’re going to help however we can, and we love what we do,” Cathy said. “At the end of the day, I love my job.”
Progressive Realty is celebrating its 25th anniversary this November, and they will be holding an open house for the public to come and celebrate.
Always moving toward the future, Cathy and her team at Progressive Realty are still upholding the same honored values that Progressive Realty founders Joanne and John Paul Cyr based the business on.
“They taught me everything I know,” Cathy said.
For more information on available properties or selling properties, stop by their Bennett Drive office, call 498-3848 or visit www.progressiverealty.net.