Business Focus • 2015
NorState Federal Credit Union:
Your lifelong financial partner
A leader in the cooperative financial industry, NorState Federal Credit Union strives to deliver the products and services members expect in today’s global, digital financial world.
“NorState is recognized both nationally and statewide for its accomplishments in providing superior financial products and services, as well as its community involvement, and strives to continue this level of operation into the future,” said Susan Whitehead, President and CEO.
“Our vision statement, ‘NorState FCU is the most valued, respected and progressive provider of financial services to all residents of Aroostook and northern Penobscot counties,’ is right in line with all of the great tools that were introduced to members in the past months,” she said.
Such tools include Mobile Deposit Capture, VISA Scorecard Rewards, Account-2-Account transfers, Sallie Mae Student Lending and the AskAuto Mobile App.
“It’s a ‘mobile’ world and we embrace the changes of our members’ financial needs, but at the same time, we continually strive to bring exceptional, personal service to our members who appreciate a friendly smile and a welcoming ‘hello’ when they enter any one of our six locations,” said Nancy Marquis-Cyr, Executive Vice President.
Marquis-Cyr also stated, “Personal and individual member service is why we are here. We are locally owned, so we are vested in our communities, the people we serve and where we live. Technology will never replace the human smile, so we keep that in mind as we continue to progress toward these technological advances.”
Whitehead also commented that NorState is bringing new technology and products to members, but the credit union is not a “jump on the bandwagon” credit union. NorState FCU is a tried and true provider that you would expect from your financial institution.
“We’ve been around for over 74 years, and are here to stay,” Whitehead added. “We’ll be here for you, your family, and your neighbors down the road, throughout all of life’s stages.”
NorState FCU has offices in Madawaska, Van Buren, Eagle Lake, Ashland, Fort Kent and Presque Isle. Visit www.norstatefcu.org for more info.
