Business Focus • 2015
Whited’s:
For all your service and parts needs
Whether you drive a big rig or a compact car, a minivan, SUV or pick-up truck, Whited Ford Truck and Auto’s staff is trained to meet all your vehicle maintenance needs.
The business, owned by Bob Whited, is located at 17 Houlton Rd., Presque Isle, near the Central Aroostook Chamber of Commerce.
“We’ve been in operation for 20 years. We service everything automotive, including truck repairs, alignments and tires,” said Glenn Mahan, manager.
In all, the business employs 12 full-time and one part-time, from office staff to several mechanics.
Mahan said word getting around of quality customer service has served the business well, with longtime patrons who trust the staff at Whited to do the work necessary to make their vehicles work properly, returning whenever they need repairs — be it preventative maintenance and repair needs or the occasional accident.
“Word-of-mouth is our biggest advertisement. We try to do things right and at a fair price,” said Mahan.
“Customer service is No. 1 on our list. That’s what keeps people coming back,” continued Mahan.
From new windshield wipers and oil changes, to complete tuneups and major repairs, Mahan and his crew have the knowledge to get your maintenance job done at a price you can afford.
The business is an authorized Peterbilt dealership, a well-respected name in the trucking industry. They sell long-haul and logging trucks but also service all makes and models in the truck industry.
“The Peterbilt dealership was added five years ago,” noted Mahan. “We can service any brand of tractor-trailer truck.”
Mahan said getting to know customers and meeting their needs in a timely, affordable manner has resulted in repeat business — a vital element to keep any company going.
“Whether you have one vehicle or a fleet, we treat everybody the same and hope they pass their positive experience on to whomever they know,” said Mahan. “Quality work keeps customers coming back. At Whited, our customers are our priority.”
Business hours are Monday-Friday, 7 a.m. to 5:30 p.m.; and Saturday, 7 a.m. to noon. For more information or to first schedule an appointment, call 764-7300, or any time at 227-7300.
