PRESQUE ISLE, Maine — The University of Maine at Presque Isle’s Employer U program, which focuses on providing workforce development opportunities, will offer two six-week courses this fall beginning Tuesday, Oct. 10, as part of the American Management Association’s University certificate program.
The sessions will be held at the MMG Center for Professional Development, located on the first floor of Kelley Commons, adjacent to the Campus Center. With content developed and published by AMA’s Self Study division, the program aims to help working professionals improve management skills needed for success in today’s workplace, according to Kim Jones, director of Employer U.
The course How to Manage Conflict in the Workplace will be held on six consecutive Tuesdays, Oct. 10 to Nov. 14, from 5 to 8:15 p.m. Participants will learn strategies to identify, defuse, and manage tough conflict situations. Objectives include: transforming conflict into a positive, productive force, responding to on-the-job conflicts effectively, getting beyond immediate tensions and disagreements to the root causes of conflict, applying five surefire conflict resolution approaches, and adopting best practices for implementing alternative dispute resolution techniques.
Ruth White, regional director of Early College for ME, will instruct. Participants will earn 2 CEU’s, which is required for the general management certificate or an elective for other certificates.
Fundamentals of Human Resources will run Wednesdays from Oct. 11 to Nov. 15 from 5 to 8:15 p.m. Participants will learn basic HR functions to the latest human resource management systems. Objectives include: writing job descriptions and specifications; recruiting, selecting, interviewing, and hiring the most qualified candidates in full compliance of federal and state laws; and selecting and using a Human Resource Information System. Other topics include developing policies and procedures, employee handbooks, training and development opportunities and creating HR budgets and strategic plans.
Laurie Nelson, human resource manager of Pineland Farms, will instruct the course, and participants will earn 2 CEUs.
The AMA courses are designed to help professionals from any industry improve their management skills. Classes are a mix of workbook readings, group activities and discussions. Participants who successfully complete 10 CEUs (a combination of required courses and electives) earn nationally recognized AMA certification in their chosen field of general management, human resources, or customer satisfaction.
Each six-week course is $300 per person, or $275 per person for groups of five or more from the same organization. Tuition includes textbook, instruction and materials.
For more information or to register, visit https://goo.gl/forms/VYrwNM1flOJnYllB3 or contact Jones at kimberly.a.jones@maine.edu or (207) 768-9459.
