CARIBOU — Caribou Rehab and Nursing Center has been recognized as a 2015 recipient of the Bronze — Commitment to Quality Award for its dedication to improving the lives of residents through quality care.
The award is the first of three distinctions possible through the National Quality Award Program, presented by the American Health Care Association (AHCA). The program honors centers across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.
“It is a great honor to be recognized by AHCA with a National Quality Award,” said Jessica Rossignol, RN, nursing supervisor, who completed the award requirements. “Improving the lives of the residents and families we care for every day is what brings us joy. This award symbolizes the dedication and commitment we have to the quality journey.”
The program has three levels: Bronze, Silver and Gold. Centers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must also demonstrate their ability to implement a performance improvement system.
Trained examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze — Commitment to Quality Award, Caribou Rehab may now move forward in developing approaches and achieving performance levels that meet the criteria required for the silver award level.
“Caribou Rehab has demonstrated its commitment to providing quality care and I commend them for that,” said the AHCA National Quality Award Board of Overseers Chair Christine Boldt. “I encourage Caribou Rehab to continue their quality journey by striving for the Silver and Gold levels.”
Caribou Rehab was one of only five centers in Maine to receive the Bronze level award in 2015.
