The Client Assistance Program (CAP) is a federally-funded, statewide advocacy program that provides information, referrals and advocacy to people with disabilities who are applying for or are receiving services through the Division of Vocational Rehabilitation (DVR), Division for the Blind and Visually Impaired (DBVI) and the Independent Living Program (IL).
In Maine, the CAP is administered by C.A.R.E.S., Inc., an agency independent from state government. There are no fees for CAP services.
The CAP can help by providing information on services available to you, timeframes for services and explanations of federal regulations and state rules. When there is a disagreement between the client and DVR/DBVI/IL, CAP can get directly involved and advocate on their behalf. CAP is required to resolve disagreements using informal methods, to the maximum extent possible, before resorting to administrative or legal remedies.
If you’d like to utilize CAP’s services or just want to learn more about what the organization does, visit the website www.caresinc.org.
